Privacy Policy

Effective Date: 18 Mar 2026

Welcome to Kimaya Banquets. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information about you when you engage with our services, visit our venue, or interact with us online.

1. Information We Collect

·  Personal Information: We may collect personal details such as your name, contact information (address, phone number, email), and payment information when you make a booking or inquiry with us.

·  Event Details: Information related to the event type, date, guest count, and any specific requirements necessary for us to deliver our services effectively.

·  Communication Records: We retain records of any correspondence or communication with us, including emails, phone calls, and social media interactions.

·  Website Data: When you visit our online platforms, we may collect non-personal data such as your IP address, browser type, and navigation behavior using cookies and similar technologies.

2. How We Use Your Information

·  Service Delivery: To provide and tailor our services for your event needs, ensuring a customized and seamless experience.

·  Communication: To respond to inquiries, send booking confirmations, provide updates, and customer service.

·  Marketing: With your consent, to send promotional content, special offers, and information about upcoming events or services we believe may interest you.

·  Analytics: To analyze and improve our service offerings, and enhance the user experience on our digital platforms.

·  Legal Compliance: To fulfill legal obligations and for fraud prevention and safety measures.

3. Information Sharing and Disclosure

Kimaya Banquets does not sell your personal information to third parties. We may share your information with:

·  Service Providers: Trusted third-party vendors assisting us in delivering our services, such as catering partners or technology providers.

·  Legal Authorities: When required by law or in response to a legal process, to protect our rights, or to ensure client and public safety.

4. Data Security

We prioritize your data’s security and have implemented appropriate technical and organizational measures to safeguard your information against unauthorized access and disclosure.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, and support our business operations.

6. Your Rights and Choices

·  Access and Update: You may request access to your personal information to verify its accuracy and request updates or corrections.

·  Opt-Out: You have the right to opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.

·  Cookies: Most web browsers allow you to manage cookie preferences; consult your browser’s help to learn more about adjusting these settings.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal requirements. The updated policy will be posted on our website, with a revised effective date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Phone: +44 1506 855568
Email: support@kimayabanquets.com

Thank you for choosing Kimaya Banquets. We are dedicated to providing you with a secure and memorable event experience.